Civil Mediation Training


We offer onsite 16- to 40-hour civil mediation training, suited to meet the needs of your region or state. Contact us to discuss how we can tailor a training for you. Trainings include presentations, skill practice, videotape analysis, and more.

Special emphasis will be given to the understanding of the Mediation Process and its place within the ADR (Alternative Dispute Resolution) structure. Elements of the program include the nature of conflict, facilitative method of dispute resolution, understanding values and relationships embedded within the dispute resolution process, ethical standards of practice, the role of the mediator, creating safe harbors and how to bring about mutually satisfactorily solution(s).


Specific topics include:

  • measuring mediation readiness
  • process explanation
  • using neutrality to draw out information
  • framing issues
  • confronting destructive behaviors
  • facilitating and crystallizing negotiated agreements
  • assisting parties in evaluating the fairness of each proposed solution
  • understanding and attending to the administrative details of the mediation session for both settled and unresolved issues

What's Included

Civil Mediation Training participants receive a manual, case studies/role play exercises and other materials.

Approved By

This program has been approved by the Michigan State Court Administrative Office as the training requirement portion to become a Civil Court Mediator in Michigan, under Michigan Court Rule 2.410 and Michigan Court Rule 2.411. See the Michigan Court of Appeals for current rules.

To arrange a training, or for more information, please call the Mediation Training & Consultation Institute at (800) 535-1155 or (734) 663-1155.


Zena D. Zumeta received her Juris Doctor from the University of Michigan Law School. Ms. Zumeta is an approved trainer for Domestic Relations Mediation, Domestic Violence Screening Protocol, and Civil Court Mediation trainings through the Michigan St… Read More